Frequently Asked Questions
Everything you need to know about TITANS of CNC products and services.
What is the typical shipping lead time for CNC tooling and equipment?
Most in-stock items, including end mills and workholding solutions, are processed within 24-48 hours. Domestic shipping typically takes 3-5 business days, while international freight may vary based on customs clearance.
Do you offer international shipping for your CNC supplies?
Yes, we ship our high-performance tooling and apparel globally. Shipping rates and import duties are calculated at checkout based on your specific location and order weight.
What is your return policy for precision tools?
We accept returns on unused, unopened tools in their original packaging within 30 days of purchase. Due to the precision nature of CNC equipment, used or installed tooling cannot be returned unless a manufacturing defect is present.
How can I track my order?
Once your order is dispatched, you will receive an automated email containing your tracking number and a link to the carrier's portal to monitor your delivery progress in real-time.
Are your tools compatible with all major CNC machine brands?
Our tooling is designed to meet industry standards and is compatible with most major CNC platforms including Haas, Fanuc, and Heidenhain. Please check the specific shank size and specifications on the product page before purchasing.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and specialized financing options for larger equipment purchases to help you scale your shop's capabilities.